There are two approaches we could have taken – read receipts vs open tracking. We wanted to share our thinking for how we have implemented the feature. We’ve had dozens of requests for this feature over the past few months.
Boomerang for gmail troubleshoot update#
The update should have already made its way to you, but if you don’t see the new button yet, click the Reload button in your browser (next to the address bar) while on the Gmail page. While the Gmail Read Receipts feature is in beta, it will be available (with unlimited use) for all Boomerang users, regardless of your plan. Note: some mail clients are not compatible with this feature, so they will not send a read receipt even if the recipient opens the message. You can also choose to have the message return to your Inbox after a period of time if it hasn’t been opened, or if the links have not been clicked. To get there, click the Boomerang link in the black bar at the top of your Gmail window, then click the Manage Scheduled Messages menu item. We’ve also added a new tab to the Boomerang Manage page that provides more detailed information about how many times the message has been read and which links have been clicked. Shortly after the message is read, you’ll receive a notification email from us that the recipient has read your message. Boomerang will add a read receipt notification to the bottom of the message, and will also track clicks on any links you include in the message. You will need to use the New Compose experience in Gmail to access the feature. To add a read receipt to Gmail messages, just click the Request Read Receipt and Track Clicks button in the bottom right of the compose window. Need to download Boomerang again? Just visit and click the Download button!
Did the recipient read the message and choose not to respond, or was it buried in a full Inbox, never even opened? Wonder no more! With Boomerang, you can now request a read receipt for any message you send out! Here’s a video explaining how the new feature works! You sent out an important email, and two days later, you haven’t received a response.
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